What Data We Collect and Why?
We may collect personal data that identifies you if you submit it to us (for example if send us an email query regarding our services). We may use this data to provide Services to you, improve our Services and contact you. We don’t collect personal data providing our game services. We do not collect personal data from children under 13. If you believe we have inadvertently collected such data, then please contact us so we can remove such data.
We use analytical services and other tools (such as Google Analytics) on areas of our Services which enable us to collect your IP address, other identifiers, usage data relating to our Services, as well as device information. Based on this data we may create statistics to provide better services to our customers and to further develop our Services. This data is not personalised and only accessible in an aggregated form. We treat this information as non-personal data.
You can disable Google Analytics with this tool: tools.google.com/dlpage/gaoptout
To improve our service we sometimes use Hotjar to measure and record user behaviour on our websites and webapps. Hotjar is provided by Hotjar, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe. Hotjar allows us to measure user behaviour like mouse-movement and mouse-clicks and so on.
You can opt-out from Hotjar by using this link: https://www.hotjar.com/legal/compliance/opt-out
This will stop Hotjar from recording your user behaviour.
We use Mailchimp to send out our newsletter. Mailchimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Ste 404 Atlanta, GA 30318. If you sign-up for our newsletter your newsletter sign-up data will be transferred to Mailchimp. Mailchimp will also save that data.
After you sign-up for the PsyCat Games newsletter you will receive an email from Mailchimp to confirm your registration. This behaviour is called a “double opt-in” to make sure you have given us your contact information on purpose.
Facebook Visitor Action Pixel
We use the Facebook Visitor Action Pixel to track user behaviour after they have been redirected to our website by clicking on a Facebook Ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes.The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation.
Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
Facebook Visitor Action Pixel is provided by Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC.
You can stop the collection of your this data by visiting the following address: https://www.facebook.com/settings?tab=ads
Ad Serving Through Third Parties
Our Services use built-in advertising run by third-party advertising networks to enhance the in-game experience. Such advertisements allow us to offer you our Services for free.
Advertisers use IDFA (device identifier for advertisers). This identifier can be matched to you, and is used for marketing. It is shared with third parties who may use it for personalized marketing. Allowing third parties to advertise in our games allows us to offer our Services to you for free.
We are using the following tools to serve advertisements in our services. The use of data of these advertising services is described in their linked privacy policies.
- Admob (Google): https://www.google.com/policies/privacy/
- Fyber: https://www.fyber.com/legal/privacy-policy/
- Facebook Audience Network: https://www.facebook.com/about/privacy/
- AppLovin: https://www.applovin.com/privacy/
When you view an advert in our apps, the advertising network receives and processes your unique Identification for Advertising (IDFA). Advertising networks use this to send you advertising. You can reset and/or disable your IDFA at any time by following these instructions:
Resetting your IDFA
Resetting your IDFA erases all data previously associated with it, meaning you will no longer receive personalised ads.
- Open Google Settings
- Go to ‘Ads’
- Tap on ‘Reset Advertising ID’
- Confirm the reset
You can also choose not to receive personalized advertising by opting-out of interest-based ads. Just toggle off the ‘Opt-out of interest-based ads’ option.
- Open Settings
- Go to ‘Privacy’
- Tap on ‘Advertising’
- Choose ‘Reset Advertising Identifier’
You may also see our own advertisements in other services. If you click such advertisements and install our game, we may share a device identifier with the advertiser to verify installs, because the ad-networks need to be accredited for facilitating the install.
Cookies and other identifiers.
Data Security and Data Sharing
We do not share your personal data to third parties without your consent unless we are compelled to do so by law or when we face exceptional situations, such as detection or prevention of misuse or criminal activities.
We may publish aggregated or de-personalised data based on our users’ information (such as statistics) provided that such information does not identify you.
Our Services may contain links to external sites. Such as Facebook links, YouTube links and link content from external third party sources. Please note that the use of such third party sites or content is subject to the privacy policies and usage terms of the third party in question instead of our own terms and we do not have control or assume any liability over such content.
Changes To This Privacy Statement
Your Rights To Your Data
Adhering to the GDPR we rely on your consent to process your data. We fully acknowledge the following rights to your data:
- You may withdraw that consent to store your data at any time without providing a reason.
- You may request access to your personal information and receive copies of it.
- You may have inaccurate or incomplete data corrected or updated.
- You can limit or restrict our use of your data and you can stop us from using all of your personal information.
- You have a right to be forgotten, in other words, you can request that we delete your personal information. We will honor these requests unless we have to retain information to comply with any legal obligations or have an overriding interest to retain it.
- You have the right to submit a complaint about the rights to your data to your local data protection authorities.
If you want to exercise any of these rights, please contact us by mail.
Your Acceptance Of These Terms
By using our services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.